Frequently Asked Questions

If you have a managed care plan, you are responsible for making sure that your Primary Care Physician (PCP) has obtained proper authorization prior to your visit. You must bring this authorization with you at the time of your appointment with Internal Medicine Specialists.

If you are being seen for the first time, or have had tests done by your PCP, please obtain your medical records from your PCP and bring them with you to your appointment.


Where are you located?

Please visit the section labeled “locations” for a detailed map from your home to the office where you have been scheduled.

What time should I arrive for my appointment?

Please verify arrival time when you make your appointment. Office arrival times vary by location, space available, and individual physician paperwork requirements.

What should I bring with me to my first appointment?

Make sure you bring a list of all your medications, your medical records, your most current insurance card, your photo identification, your referral authorization number (if your insurance plan requires one), and your completely filled out forms that were mailed to you prior to your appointment.

What are your office hours?

Please see our locations page for updated information about hours and staff.

M-Th 8:00AM -5:00PM

Friday 8:00-12 noon

Where did my doctor go to school?

Locate the name of your physician on the menu bar, and click on the name for information regarding his or her background and medical education as well as other information about the individual physicians of Internal Medicine Specialists.

Where can I find the online forms?

Visit Patient Forms Page for Portable Document Format (PDF) files of the patient information and History and Physical (H&P) forms. Make sure you download the correct H&P form for the physician you are scheduled with. If you are not able to download the forms from the website, please call the office and request that they be mailed to you. Fill out both forms and bring them with you when you come for your visit.

What should I expect when I arrive for my appointment?

You should expect a courteous and professional attitude from all our staff and the best medical care from our physicians.

What are your policies regarding prescription refills?

We do not refill prescriptions after office hours. During our regular office hours, please allow 24 hours for prescriptions/refills to be called in to your pharmacy. Please provide us with thorough and accurate information when calling in a prescription request, including the name of your pharmacy, so we may better serve you. Most pharmacies will request a refill via fax to our office.

What will I need to pay for my office visit? or Procedure?

Your copay and deductible is determined by your insurance company. All copays and deductibles are to be paid at time of service unless other arrangements have been made.

Procedures at our surgery centers will be billed to your insurance company and you will receive more than one bill. If you have a deductible or copay that fee will be collected at time of service. Other charges such as Physician professional service fee, Anesthesia, Pathology will be billed separately.

What is a Nurse Practitioner?

A Nurse Practitioner (ARNP) is a registered nurse with advanced academic and clinical experience, which enables him or her to diagnose and manage most common and many chronic illnesses, either independently or as part of a health care team. A nurse practitioner provides some care previously offered only by physicians and in most states has the ability to prescribe medications. Working in collaboration with a physician, a nurse practitioner provides high-quality, cost-effective and individualized care for the lifespan of a patient’s special needs. Nurse practitioners are educated through programs that grant either a certificate or a master’s degree in nursing.

What is a Physician Assistant?

A Physician Assistant (PA) is a health care professional licensed to practice medicine with physician supervision. PAs employed by the federal government are credentialed to practice. As part of their comprehensive responsibilities, PAs conduct physical exams, diagnose and treat illnesses, order and interpret tests, counsel on preventive health care, assist in surgery, and in most states can write prescriptions.